All raincoats are unisex. Check out our sizing guide here.
We have a 90 day return policy at Ember&Earth. If the jacket is in the same condition as when you receive it, send us an email and send us the jacket back. We will reimburse you in full for the jacket, or send you a replacement. Please include a note with the return, specifying your order number, if you want a return or replacement, and which colour/size you would like.
Ember and Earth C/O Autofulfil Fulfilment Centre
Deerpark Industrial Estate
Note on Sale items:
Returns are accepted on sale items under the guidelines above. Exchanges can be made with items of equal value, or additional payment can be sent to upgrade to a non-sale item.
The reason the arms are longer are because traditionally, this style of raincoat intentionally has longer sleeves in order to cover the hands during heavy rain. Without this, when it rains, your hands would get wet. When we wear them around in dry weather, we normally roll back the cuff one or two times, and when it rains, we roll them right back out!
Outside of the EU, importation taxes or duties vary between countries, and unfortunately we are unable to provide estimates. To avoid any unexpected charges we advise that you contact your local customs office for a breakdown of potential taxes and/or duties before you order.
*Due to Covid-19, many shipping agents need to prioritise medical supplies over commercial shipping. Therefore, there may be some unexpected delays to your shipment, which is completely out of our control. Once the shipment leaves our warehouse, we can not speed up or interfere with a shipment if it is on hold for priority of shipment of medical supplies. Please have patience, we are all in this together! :)
Pre-Covid/Standard delivery times: Shipping times below are estimates. Cut off point for EU orders is 14:00, and 12:00 for outside eu. Remote areas of a country can take slightly longer than listed below.