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Returns Policy

We have a 90 day return policy at Ember&Earth. If the jacket is in the same condition as when you receive it, and you wish to exchange or return it, please initiate the returns process at our Exchange/Returns Portal and send us the jacket back.

We will reimburse you in full for the jacket, or send you a replacement as desired. Shipping cost is not refunded. 


Return Address:
Ember and Earth C/O Autofulfil Fulfilment Centre
Unit B3
Deerpark Industrial Estate
Oranmore
Galway
Ireland

Return shipping is covered by the buyer. We recommend getting tracked shipping to ensure safe return.  

Note on Sale items:

Returns are accepted on sale items under the guidelines above. Exchanges can be made with items of equal value, or additional payment can be sent to upgrade to a non-sale item.

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