We have a 90 day return policy at Ember&Earth. If the jacket is in the same condition as when you receive it, send us an email at firstname.lastname@example.org and send us the jacket back. We will reimburse you in full for the jacket, or send you a replacement as desired. Please include a note with the return, specifying your order number, if you want a return or replacement, and which colour/size you would like.
Ember & Earth c/o 2Flow
Unit 11 North Park,
Note on Sale items:
Returns are accepted on sale items under the guidelines above. Exchanges can be made with items of equal value, or additional payment can be sent to upgrade to a non-sale item.